Shipping policy
Thank you for shopping with Tarji Trends. We partner with trusted third-party suppliers and fulfillment partners worldwide to process and ship all orders. Please review the details below to understand our shipping process, timelines, and related policies.
1. Order Processing Time
All orders are processed and fulfilled by third-party suppliers. Processing typically takes 1–3 business days after order confirmation before your package is shipped. During peak seasons or promotional events, processing times may be longer.
2. Shipping Methods and Delivery Time
Our partners ship orders from multiple warehouses globally, including locations in China, the US, Hong Kong, and Japan. Estimated delivery times vary by destination:
- United States: 7–21 business days
- Canada, Australia, UK, EU: 10–25 business days
- Other countries: 15–40 business days
Please note: Delivery times are estimates and not guaranteed. Delays may occur due to customs clearance, postal delays, or other unforeseen circumstances.
3. Shipping Costs
Shipping fees vary based on product size, weight, and destination. Costs are calculated and displayed at checkout. Occasionally, promotions may include free or discounted shipping offers.
4. Tracking Your Order
Once your order ships, you will receive a shipping confirmation email with a tracking number and carrier details. Tracking information may take 24–48 hours to update.
5. Customs, Duties, and Taxes
International shipments may be subject to customs fees, import duties, taxes, or other charges levied by the destination country. These charges are the customer’s responsibility and are not included in the item price or shipping cost.
6. Lost, Delayed, or Damaged Packages
While we strive for timely delivery, Tarji Trends is not responsible for delays, lost packages, or damage caused by shipping carriers or customs.
- If tracking shows your package as delivered but you have not received it, please check with your local post office or neighbors.
- For lost packages, delays beyond the estimated delivery window, or damaged items, contact us at support@tarjitrends.com for assistance. We will work with our fulfillment partners to resolve the issue where possible.
7. Address Accuracy
Please ensure your shipping address is complete and accurate at checkout. Tarji Trends is not responsible for packages lost or undelivered due to incorrect, incomplete, or undeliverable addresses.
If you notice an error after placing your order, contact us immediately. We will attempt to update shipping information if your order has not yet been processed.
8. Contact Us
For any questions regarding shipping, please contact:
Email: support@tarjitrends.com
Our team will respond within 2–3 business days.